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Features Requests & Bug Reports Area This forum is for customers to talk about features they would like to see. It may also be used to report potential website issues and account bugs, though you may get faster service by sending those through the Open a Request feature found in the Customer Service link at the top of the forum page.

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Old 13th February 2017, 09:48 AM
crumpster crumpster is offline
FTDNA Customer
Join Date: Jan 2015
Posts: 3
Question myFamilyTree / display problem

When I click on myFamilyTree It brings up the titles at the top but only a very narrow strip that only shows a partial tree. Havn't been able to view full screen!? Including Window capturejpg
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Old 13th February 2017, 03:42 PM
MoberlyDrake MoberlyDrake is offline
mtDNA: T2b5 | Y-DNA: J-M172
Join Date: May 2010
Posts: 1,435
Magnify it by clicking the plus icon or use CTRL plus +

I thought they were going to fix this problem.
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Old 11th March 2018, 09:11 AM
marciarandre marciarandre is offline
FTDNA Customer
Join Date: Aug 2017
Posts: 1
still having this problem

I've tried the solutions offered, but no luck. I can only see a narrow strip of each tree. Can anyone help?
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Old 11th March 2018, 10:23 AM
betadams betadams is offline
Join Date: Mar 2016
Posts: 59
What browser are you using-sometimes IE works when others do not
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