Go Back   Family Tree DNA Forums > Family Tree DNA Communications > Features Requests & Bug Reports Area

Features Requests & Bug Reports Area This forum is for customers to talk about features they would like to see. It may also be used to report potential website issues and account bugs, though you may get faster service by sending those through the Open a Request feature found in the Customer Service link at the top of the forum page.

Thread Tools Display Modes
Old 13th February 2017, 09:48 AM
crumpster crumpster is offline
FTDNA Customer
Join Date: Jan 2015
Posts: 3
Question myFamilyTree / display problem

When I click on myFamilyTree It brings up the titles at the top but only a very narrow strip that only shows a partial tree. Havn't been able to view full screen!? Including Window capturejpg
Reply With Quote
Old 13th February 2017, 03:42 PM
MoberlyDrake MoberlyDrake is offline
mtDNA: T2b5 | Y-DNA: J-M172
Join Date: May 2010
Posts: 1,431
Magnify it by clicking the plus icon or use CTRL plus +

I thought they were going to fix this problem.
Reply With Quote
Old 11th March 2018, 09:11 AM
marciarandre marciarandre is offline
FTDNA Customer
Join Date: Aug 2017
Posts: 1
still having this problem

I've tried the solutions offered, but no luck. I can only see a narrow strip of each tree. Can anyone help?
Reply With Quote
Old 11th March 2018, 10:23 AM
betadams betadams is offline
Join Date: Mar 2016
Posts: 59
What browser are you using-sometimes IE works when others do not
Reply With Quote


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
myFAMILYTREE htb Features Requests & Bug Reports Area 3 8th February 2017 01:31 PM
myFamilyTree to GEDCOM fmoakes Family Finder Basics 3 9th February 2015 12:06 AM
myFamilyTree & GEDCOM markarslan Family Finder Basics 5 24th December 2014 08:02 AM
Problem with kit name display Canyon Wolf Group Administrators - New and Begining Admins 2 20th November 2014 04:33 PM
problem with display of administors on project web page Canyon Wolf Group Administrators - New and Begining Admins 0 20th November 2014 08:15 AM

All times are GMT -5. The time now is 06:28 AM.

Family Tree DNA - World Headquarters

1445 North Loop West, Suite 820
Houston, Texas 77008, USA

Phone: (713) 868-1438 | Fax: (832) 201-7147
Copyright 2001-2010 Genealogy by Genetics, Ltd.
Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2018, Jelsoft Enterprises Ltd.